| 1. | | What does “Certified Ergonomic” mean? |
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The Transferpette® electronic was subjected to a series of tests by TUV Rheinland, a internationally recognized safety testing firm, that evaluates entire firms for ISO 9001 compliance, as well as performing independent tests on products from automobiles to medical devices. TUV is an OSHA-accredited Nationally Recognized Testing Lab. The instrument was evaluated by TUV directly, as well as in a blind study by anonymous laboratory technicians administered by TUV, for such qualities as ergonomics, intuitive operation, informative manuals, etc. As a result of these studies, the Transferpette electronic received three certifications:
- Ergonomics Approved. The Transferpette electronic received TUV’s highest
ever ergonomics rating – higher even than any consumer item they had ever
tested.
- User Friendly. This certification reflects the ease of use of the instrument — that
it’s possible for many users to pick the instrument up, and begin to use it without
reading the manual, and that the manual itself contains clear, concise, easy to
understand directions.
- User Tested. This certifies that testing was performed by real-world users, and
not just in the TUV laboratory.
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| 2. | | What does “Blo” mean on my pipette. |
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| It doesn’t stand for “Battery Low.” It indicates that the instrument needs to be blown out (by pushing the pipetting button), prior to it being used. Battery life is indicated by battery-shaped icon on the display. |
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| 3. | | How long does a battery charge last? |
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| About 4,000 pipetting cycles. |
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| 4. | | Are the manifolds interchangeable between the electronic multichannels and the mechanical multichannels? |
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| No. In contrast, the manifold and handle of the Transferpette® electronic pipettes are connected via magnets. In addition, the piston stroke length is |
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| 5. | | Are the 8-channel manifolds interchangeable with the 12-channel manifolds. |
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| As long as you stay with instruments of the same volume range, yes. |
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| 6. | | Why don’t you offer interchangeable manifolds? |
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| Because much of the cost of the instrument is in the manifold itself. There would not be much cost savings to share one upper housing. In addition, you would only have one functioning instrument at a time. |
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| 7. | | What does the “rEF” stand for on the faceplate of the instrument? |
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| “Reference movement.” When the lower section of the instrument is removed and reattached, the instrument must have a reference movement performed, to align all of the pipette parts. To perform this task, press the “Menu” and “Enter” keys simultaneously. “rEF” will appear on the screen. Then press the pipetting button. The instrument will perform the reference movement. The instrument will be slightly louder, and vibrate slightly more during the reference movement than during regular pipetting operations. |
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| 8. | | Are the individually replaceable tip cones on the electronic multichannels interchangeable with the ones on the mechanical instruments? |
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| Yes. |
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If you're having trouble finding the information you want, BrandTech Customer Service is here to help. Call us at 888-522-2726, or if you prefer, contact us online.
